Author: Enrico Murru

Webinar recap: Will Artificial Intelligence Revolutionize CRM?

Few weeks ago, I stepped into the (virtual) spotlight as one of the speakers in a joint Engineering Group ↔ Atlantic Technologies webinar devoted to the question every executive is asking right now: *Is AI, and in particular generative AI, truly about to reshape how we build and nurture customer relationships? This webinar is part […]

Genie 3: Google DeepMind’s Gateway to Living, Breathing AI Worlds

“Imagine sketching a sentence and then walking inside it.” —Oriol Vinyals, VP of Research, Google DeepMind The Big Reveal—And Why It Matters On 5 August 2025, Google DeepMind quietly dropped a research preview called Genie 3. One tweet, one blog post, and the AI-sphere erupted. Why? Because Genie 3 isn’t “just another video generator.” It’s […]

OpenAI Announces GPT‑5: A New Era of Expert‑Level AI

OpenAI has officially unveiled GPT‑5, the latest large‑language model powering ChatGPT. The release marks the first major upgrade since GPT‑4’s debut in March 2023. CEO Sam Altman says GPT‑5 is like “having a team of PhD‑level experts in your pocket.”. Why GPT‑5 Matters Smarter, Faster, Safer GPT‑5 is more accurate than its predecessors and markedly less prone […]

The New Salesforce Certification Experience: 3 Weeks In

Overview On 21 July 2025 Salesforce switched all certification activity—from Salesforce Core to Tableau, MuleSoft and Slack—from Webassessor to a single hub (using Person Vue technology) inside Trailhead Academy. Three weeks later, the Ohana has weighed in. Here’s a clear-eyed look at what’s new, what’s working, and what still needs polish. What Changed Key Dates Deadline Milestone […]

OpenAI’s First New Open‑Weight LLMs in Six Years

OpenAI has returned to its roots of openness by releasing two new open‑weight language models—gpt‑oss‑120b and gpt‑oss‑20b—marking its first public weight drop since GPT‑2 in 2019. Unlike fully open‑source releases, open‑weight models provide the learned parameters without exposing the underlying training code or data, striking a pragmatic balance between transparency and safety. Why This Matters […]

Deep‑Dive: ChatGPT’s Study Mode

OpenAI’s new Study Mode for ChatGPT, released on 29 July 2025, lets you flip the chatbot into an interactive tutor instead of a shortcut answer‑machine. By weaving Socratic questions, scaffolded explanations and quick knowledge‑checks into the conversation, it aims to deepen understanding while discouraging AI‑assisted plagiarism. The feature is live for everyone on Free, Plus, Pro and […]

OpenAI’s New ChatGPT Agent Mode: Turning ChatGPT into a Task-Completing Assistant

OpenAI’s ChatGPT started as a conversational AI that could generate text, answer questions and write code. This July 2025, the company quietly announced a new agentic capability that pushes the product far beyond its chatbot roots. What is Agent Mode? Agent Mode transforms ChatGPT from a passive conversationalist into an autonomous task-doer. When enabled, ChatGPT […]

Salesforce Agentforce 3: A Technical & Strategic Leap in Digital Labor

Context and the road to Agentforce 3 Salesforce’s Agentforce platform has evolved at break‑neck speed since its debut at Dreamforce in September 2024. In just nine months the company shipped Agentforce 1, 2.0, and 2dx, each step moving from a handy AI co‑pilot toward a fully‑fledged agentic platform. The latest release—Agentforce 3 (23 June 2025)—directly tackles the two biggest blockers early […]

Two Giants, One Playbook: Mastering the EU AI Act & GDPR (or at least I tried)

A plain‑spoken deep dive for busy tech & business professionals A quick personal note I pulled this piece together while diving into the EU AI Act and its interplay with the GDPR. Lacking a lawyer’s brain, I leaned on ChatGPT Deep Research—these are the results I share with you all—to help me connect the dots. Once the puzzle started […]