There are products that do not make much noise, at least not in the way big platforms or keynote features usually do. They do not necessarily become the center of a company’s strategy, but over time they grow on you, because they had a good idea, a recognizable personality, and a different way of approaching […]
Category: Post
How to Replace Open CTI in Salesforce: A Look at Contact Center Innovation Post‑Sunset
About the author of this guest post.Antonina Kharchenko is a Salesforce Admin with 6 certifications and a 2-Star Ranger on Trailhead who works with Salesforce systems, automation, and process improvement. She continues to expand her skills and knowledge, and enjoys turning her day-to-day working experience into useful articles. For customer service organizations running on complex […]
Salesforce Salary Survey Italia 2025–2026: the full picture
An independent, anonymous look at what the Italian Salesforce ecosystem actually pays — and what it thinks about its future. One hundred and eighty-five people sat down, answered 47 questions honestly, and handed us something rare: a ground-level snapshot of salaries, career paths, working conditions, and market sentiment inside the Italian Salesforce ecosystem. No PR […]
Salesforce Quote to Cash: How to Fix Bottlenecks Caused by Missing ERP Automation
This is a guest post written by Antonina Kharchenko. Antonina is a Salesforce Admin with six certifications. Her passion for Salesforce started in 2021, and since then she has gained extensive experience maintaining Salesforce orgs, automating workflows, and improving day-to-day processes. She continues to expand her skills and enjoys sharing her knowledge with the Salesforce […]
Dunning-Kruger in the Wild: When Confidence Beats Competence (and That’s a Problem)
In the ever-evolving world of IT and consulting, we’re used to dealing with ambiguity, complexity, and… let’s say, interesting personalities. But there’s a specific pattern of behavior that many of us have encountered — whether in the form of a junior developer who wants to refactor the whole architecture after a weekend on Medium, or […]
Imposter Syndrome in IT: Between Generative AI and Social Media Pressure
A Day to Celebrate Everyone Who Never Feels Good Enough (Even Though They Are) There’s a strangely poetic paradox in the tech world: the more you grow, the more you learn, the more you achieve… the louder that tiny inner voice becomes, whispering that you don’t really deserve any of this. They call it Imposter […]
Building a Tiny Bit of Magic: How InBuddy Learned to Read LinkedIn’s Schedule
Imagine planning a LinkedIn post……only to realize later that you’ve scheduled it in the totally wrong slot. LinkedIn’s UI is great for writing posts, but when it comes to seeing your entire editorial schedule, it’s like trying to navigate a star map with half the constellations missing. You see one scheduled post at a time, […]
Vibe Coding LINO: How I Co‑Created a Bitly-Style Plugin With AI
This is not a story about clean architecture diagrams, carefully written specs, or rock-solid requirements. This is a story about vibe coding. I had an idea stuck in my head: “What if my own WordPress blog could behave a bit like Bitly?” During my Nerd @ Work Lab Podcast I’m displaying long urls, I wanted […]
Zero-Dollar Entry: What Salesforce’s Free Tier Means for Small Teams (and What It Really Is)
For small teams operating in the CRM/automation space, announcements of “free licences” always raise eyebrow-levels. But as with most things in enterprise software, the devil’s in the fine print. Salesforce has recently updated its small-business pricing and tiering, including a true $0 per user/month option for tiny teams. In this article we’ll unpack exactly what’s […]
UK Court to AI: “You May Learn… But Don’t Copy – Inside the Getty Images vs Stability AI Ruling
When the UK High Court dropped its November 2025 judgment in Getty Images v. Stability AI, the tech world briefly stopped doomscrolling to witness something rare: a legal system trying to understand how machine learning actually works. That alone deserves a medal, or at least a commemorative mug. At the heart of the case was […]