Nerd @ Work

When Salesforce is life!

TrailblazerDX 2023 registration open! 🤓

Are you ready for 2 full immersion days of Salesforce tech learning in beautiful San Francisco? 😮

If you, an admi/dev/architect, are looking for some real epicness, be ready for:

  • 200+ technical sessions
  • 400+ experts from Salesforce, MuleSoft, Slack, and Tableau
  • Knowledge share from thousands professionals
  • Parties, fun, parties, and fun

By registering now, you’ll get a $ 400 discount.

👉Click here for more details

Get a glimpse of the awesomeness with this recap of TrailblazerDX 22.

ORGanizer Connector: create your personal Salesforce credentials hub! 🎯

📣 It’s with great pleasure that I’m announcing that ORGanizer Connector has successfully passed the AppExchange security review and it will soon be publicly listed it’s just been publicly listed!

What’s ORGanizer Connector?

ORGanizer Connector is a free AppExchange app that can be freely installed on any org type (production, sandbox or developer edition).

The app usage is really simple:

  • manually create Backup records that contains one or more credentials (Backup Items) whose secrets (password and token) are encrypted with a key stored in the main Backup record (which only who has access to the record can get)
  • massively import ORGanizer for Salesforce backups to automatically create Backup records using ORGanizer for Salesforce backup files
  • Each Backup can be shared using Salesforce standard sharing model, so org users can see only the record they are allowed to access and nothing more (we suggest a Private sharing model extended with sharing rules or manual sharing)
  • The package exposes a couple of REST APIs to let external applications integrate
    • By having access to a Backup record, you can use the Send Secret by Email button to receive the encryption secret by mail: this secret will be used to decrypt the secrets using the Reveal Password & Token button on the Backup Item record or using the ORGanizer for Salesforce native integration (for Full PRO and Team users only), or creating your own integration following the Github repo example

Is it really free?

The app is absolutely free 👌

If you want to use the ORGanizer for Salesforce native integration you need a Full PRO or Team license, though, but for companies it can be a life saver!

How do you use ORGanizer Connector integration?

It’s easy as 1,2,3:

  1. Install the package on your org (👉 AppExchange Link)
  2. Open the Options page (right click on ORGanizer icon and select Options)
  3. Select the Import/Export tab
  4. In the ORGanizer Connector (PRO) section select a connection (i.e. a login already stored on ORGanizer that lets you login to the org where ORGanizer Connector is installed…I suggest using an OAuth login)
    • Provided org can be a production org, a sandbox org or a Developer Edition org, no limitations!
  5. Select a Backup record and click the Get Backup button
    • Remember: you need to get the Backup’s Secret using the Send Secret by Email button on the Backup record
  6. Select the logins you want to be loaded into ORGanizer for Salesforce extension
  7. Select a login group already on your extension or create a new one and click the Import Logins button
    • If you import a login that is already on ORGanizer (username is the unique key) the login will simply be updated with the new passoword and token

Have a look at the video below to have a glimpse of how simple is ORGanizer for Salesforce’s Connector user experience:

When will ORGanizer Connector be available to install from AppExchange?

UPDATE: The package has just been listed and is available from this 🔗 AppExchange link.

We hope to be ready to publish the listing within Christmas 2022 alogn with an updated version of ORGanizer for Salesforce extension that will enable the native integration for PRO users.

What if I need more details?

Contact me:

📣DevOps Center is now Generally Available!

Finally this amazing tool is GA!

DevOps Center is IMHO one of the most anticipated tools that we, the community of Salesforce professionals, were waiting since ages 👴

This gap has been filled in the years by many amazing products like Copado, Flosum, Gearset, AutoRABIT, Blue Canvas, Prodly or Opsera to name a few, but finally a Salesforce branded tool has just born to overcome many of the difficulties with Change Sets.

DevOps Center is a valid alternative to organize your work, track changes automatically, integrate seamlessly with GitHub (other GIT providers coming soon), and deploy updates easily with clicks: developers who are used to work on Git can still go on with it as DevOps center automatically updates its UI based on Git activity and admins can still participate in tracking changes on Git using clicks and not command line.

DevOps Center is available in any production org with Professional, Enterprise, or Unlimited Edition, or a Developer Edition org…so you can get your hands dirty!

Take a look at Salesforce Developers official blog for more links on how to learn!

💬Virtual chit-chat about being an MVP and the future of Salesforce [ITA]

Few days ago I’ve been interviewed by Carlo De Bonis for his Spaghetti Salesforce vlog (in Italian 🍕🍝).

We talked about my career path, what being a Salesforce MVP means and what I believe our amazing Trailblazer Community and Salesforce ecosystem will evolve in the next years.

Have a nice view!

Salesfore Spring ’23 coming!

This is the time of the year when a new release is about to arise from the epic forges of the Salesforce laboratories, where magic spells and powerful artifacts are built!

Salesforce Spring’23 Logo

Here are the key dates to be considered:

  • December 12nd: you can get your own pre-release org to test the new features (use this link)
  • December 21st: release notes will be available on the help site(use this link)
  • January 6th: preview sandboxes gets the new release (for more info about how to handle sandboxes previews have a loog at this site)
    The same days new Trailhead content will be published to handle your certification maintenance
  • January 10th: overview content is released to have a sneak peek of what’s new (e.g. have a look at the release in the box site, but the Get Ready for Release chapter on the release note should have all the links)
  • January 13rd, February 3rd, February 7th: Spring ’23 comes to all orgs, check the maintenance calendar to see which instances comes first!

📣Vlocity University Dismission imminent🚪

📣Salesforce Partners Announcement ⚠

Vlocity University courses has been migrated to Partner Learning Camp, the one-stop-shop for all Salesforce enablement.

All Vlocity University courses have been moved to PLC to deliver even greater value for customers and trusted partners.

Vlocity University is retiring on December 31, 2022.

What does this mean for Salesforce partners?

Wether you have or not a Vlocity University account, no worries at all: join the Partner Learning Camp.

You simply login to the Salesforce Partner Community, click the Learn tab, and then click the Start Learning button under Partner Learning Camp.

🎉Nerd At Work awarded by ApexHours

It’s an honour that Nerd At Work as been been recognized by Apex Hours as one of the top Salesforce blogs for 2022!

Time to party 🎉🎉🎆🎇🥳🥳🍰!!!

💡ChatGPT + Salesforce = 🤯

Seeing a lot of surprise around #chatgpt and wanted to do my own test…

What is ChatGOPT? According to the main site(…) ChatGPT (…) [is a trained IA that, ndr] interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.

In 2 words, you make a question and ChatGPT tries its best to respond you via text, you can even ask it to write some coding!
I asked “write a bubble sort algorithm in Salesforce Apex that sorts a Contact array based on Name field length
Which ok, it’s not the whole codebase of the Hubble Telescope but so far this is the result:

📣Announcement to all coders: prepare to change your job 🤣🤣🤣

Last question:

Try it out and share the fun 🤣

Link: ChatGPT

Is SalesForce Quip Secure? What You Need to Know

Today’s guest post is delivered by Gilad David Maayan, a technology writer who has worked with over 150 technology companies including SAP, Samsung NEXT, NetApp and Imperva, producing technical and thought leadership content that elucidates technical solutions for developers and IT leadership.


What Is SalesForce Quip? 

Quip is a solution that facilitates team collaboration. It combines spreadsheet and document creation and editing capabilities with comment and chat functions, allowing teams to communicate directly about projects and tasks as they work.

Quip allows you to collaboratively create and edit spreadsheets, documents, and lists in real time using a smart inbox interface. The inbox can filter and flag documents for faster searches. It saves all document revisions to let users track changes and annotate documents and spreadsheets. You can mark completed tasks on a checklist to notify all team members when a task is finished. 

Users can chat directly within the document instead of sending and receiving emails. You can message and comment on any content using the built-in one-to-one feature. You can also use @mentions to guide team members to specific spreadsheet cells or insert items into documents, including images or code. The team can leverage user-managed notifications to keep up-to-date with mentions and messages.

Quip can work on native Android and iOS applications across mobile and desktop devices. Its offline capabilities allow users to work on documents when an Internet connection is unavailable, updating the changes whenever a connection appears.

SalesForce acquired Quip in July 2016 for a total price of approximately $750 million.

Benefits of SalesForce Quip Integration

The main advantage of integrating SalesForce Quip is exporting real-time data from SalesForce to Quip. You can open SalesForce reports in a Quip spreadsheet with a single click. The data is always live, and Quip immediately reflects all changes. 

You can also quickly export a Quip document to an Excel, Word, CSV, or PDF format. Users can invite each other by sending a link to the document—they can continue editing the document after sharing using the browser or a dedicated app.

Quip improves interaction and collaboration between team members, helping them make well-informed decisions. It lets you better understand your data and receive real-time, actionable information. The regularly updated data helps you make the right decisions for your business.

Another benefit of this tool is the tracking feature for historical data—it allows you to view changes made over a specific period. If necessary, you can undo changes to keep the app’s functionality.

Is SalesForce Quip Secure?

Quip is SalesForce’s cloud document platform, obligating it to maintain a high degree of security. Security of document management tools like Quip is critical to ensure endpoint security for your employee’s corporate and personal devices. Below are some of the security capabilities Quip offers your organization.

Audits, Certifications and Compliance 

Quip has the following auditing and regulatory certifications: 

  • SOC 2 (Type 2 Certification)
  • EU-US Privacy Shield Framework
  • Swiss-US Privacy Shield Framework

All customer data stored in Quip falls under the annual certification to the EU-US and Swiss-US privacy shield frameworks awarded to SalesForce. The US DoC administered these frameworks, requiring independent SOC 2 audits of the SalesForce IT security environment, which extends to Quip. 

The SalesForce executive for your organization’s account can provide the latest Service Organization Control 2 report. Quip is also GDPR-compliant, with its systems undergoing annual security audits by a leading, independent auditor.

Penetration Testing and Bug Bounties

Achieving robust application security requires testing by security professionals. Quip contracts with an external organization to conduct annual penetration tests on Quip services. The management team reviews the results and tracks the findings to resolution. Penetration tests are performed in a controlled environment without exposing customer data.

Apart from penetration testing, Quip offers a bug bounty to encourage developers to discover and disclose vulnerabilities to the company. It continuously triages submissions and tracks them to find resolutions.

Access Authentication

Quip restricts access to your production infrastructure based on the job function of authorized persons. Only a limited number of system admins and managers have privileged access to the system. 

Quip authenticates users to production according to modern security best practices that use Secure Shell (SSH) keys and require two-factor authentication (2FA). It restricts access to the public cloud management console to authorized users who need access to perform their job duties, also using 2FA.

Encryption

Quip encrypts all customer data stored in its services at rest and in transit. It uses Transport Layer Security (TLS) to encrypt data and protect its integrity and security during transmission between Quip services and the user’s browser. It securely stores and manages encryption keys in a cloud-based infrastructure. 

Identity and Access Management (IAM) roles can control access and support audits. Quip never stores encryption keys in the source code, and it rotates the keys according to industry standards. You can use the Enterprise Key Management feature for additional visibility and control—it lets you create and manage encryption keys for your Quip data in the AWS cloud. 

Incident Management

The management team provides documentation of all incident management procedures and policies to ensure the following:

  • Contributors identify potential security incidents and report them to the relevant team members for resolution.
  • Employees adhere to the defined protocols to resolve security incidents.
  • Quip documents all procedures for making changes and notifying external and internal users.
  • Quip triages and tracks incidents to enable their resolution on time.

Service Monitoring

The Quip infrastructure monitors the performance and availability of its services and notifies the engineering team if a service diverges from performance, reliability, or availability thresholds. On-call engineers can quickly address these issues. 

Quip’s service monitoring also covers security issues and uses the production access logs to identify anomalous activity. When Quip identifies anomalous behavior, it tracks the issue until it finds a solution. It logs all logins to each production system for monthly reviews—security staff investigates, records, and remediates suspicious and unexpected login attempts. 

Quip’s intrusion detection system (IDS) helps detect and record unusual behavior. Quip continuously monitors the system’s capacity for strategic, long-term planning.

Conclusion

In this article, I explained the basics of SalesForce Quip and covered the security measures put in place by SalesForce to protect your data:

  • Certifications and compliance – Quip complies with SOC 2 (Type 2), EU-US Privacy Shield Framework, and Swiss-US Privacy Shield Framework.
  • Access authentication – Quip supports SSH and 2-factor authentication.
  • Penetration testing – Quip performs annual penetration testing and has a bug bounty program to discover security weaknesses.
  • Encryption – Quip encrypts all data at rest and in transit and uses TLS for all communications.
  • Incident management – Quip has well documented incident management procedures, as required by compliance standards.
  • Service monitoring – Quip infrastructure is continuously monitored and anomalous events are immediately investigated.

I hope this will help you make an informed decision when adopting Quip for a security-conscious enterprise.

How to Prepare for Your Salesforce Admin Certification Exam

About the author: Aarathy Unnikrishnan has started her career as an office administrator, where she got praised for her interpersonal and analytical skills that opened the door for her career in Salesforce as Salesforce Administrator. Her enthusiasm and passion for this hot technology have moulded her as a Salesforce enthusiast over the years.


Hello, dear Salesforce Admin Certification aspirant! We hope you have already kickstarted your preparation for the upcoming Salesforce ADM-201 exam. If not, or if you have just started preparing, then this is the right time to read about how to prepare for your Salesforce Admin Certification to avoid taking the wrong path.

Salesforce Admins are currently one of the most popular job roles; therefore, becoming a Salesforce Admin has become a rage. One of the first stages to becoming a highly effective Salesforce Administrator is passing the Salesforce Admin certification exam. This authorization is the current hype among the students and professionals of the tech field because, once you come out with the Salesforce certificate, there is no looking back.

Your career will continue to soar upward if you pass the Salesforce ADM-201 exam, whether it be through improved employment chances or high-scale earnings. Now, if you want to learn everything there is to know about this certification, this blog will provide you with all the information you need about the Salesforce Admin Certification exam to skyrocket your career graph.

Let’s go.

Meet The Prerequisites First

Just like you need to qualify school to get admission to college, similarly, you need to meet some prerequisites to apply for the Salesforce Admin Certification exam.

Though Salesforce Admin Certification is quite a beginner-friendly cert and is the stepping stone to entering the Salesforce universe and therefore does not ask for too many prerequisites, there are still some boxes you need to tick.

The prerequisites of Salesforce Admin Certification are:

  1. Graduation from any authorized university
  2. 6 months of experience working as an admin
  3. Solid knowledge of the Salesforce platform

Ensure these prerequisites are fulfilled before applying for the final Salesforce Admin Certification exam.

Know The Exam Format

Half your work will be done when you crack the Salesforce Admin Certification exam format. There is no rocket science involved in this preparation trick. All you need to do is head to the exam guide provided on Salesforce’s official website, and you can find all the information you need.

The question paper of the Salesforce Admin Certification exam contains 60 multiple-choice questions to solve, which you will be allotted 105 minutes to answer. To crack the exam, a candidate is expected to earn at least 65% marks, considered a passing score.

Now coming to the chief aspect of the exam format, the question format. The 60 multiple-choice questions of the Salesforce Admin Certification exam are divided into 12 categories which can be listed as follows:

  1. App Exchange- 1%
  2. Desktop and Mobile Administration- 1%
  3. Organization Setup- 2%
  4. Activity Management and Collaboration- 3%
  5. User Setup- 7%
  6. Date Management- 8%
  7. Analytics- 10%
  8. Service and Support Applications- 12%
  9. Workflow Process Automation- 12%
  10. Security and Access- 14%
  11. Sales and Marketing Applications- 15%
  12. Standard and Custom Objects- 15%

Schedule Your Exam

This is one of the first things you must do to make sure you make your place on the list of qualified Salesforce Administrators applying in 2022. Salesforce gives you a choice to schedule your exam on the day you wish to take the certification exam.

It will help if you take advantage of this privilege as a part of your exam preparation strategy. Scheduling your exam beforehand enables you to have a deadline set before you can start preparing for the exam, making your subconscious mind aware of the time you have in your hand to finish your preparation.

According to experts, scheduling your exam beforehand enables you to avoid procrastination.

Self-study

Salesforce Admin Certification is a certification for beginners in IT, but it is not as easy as it might seem. The role of a Salesforce Administrator in building a company and its growth is humungous, and qualifying for this certification sets you as a professional who can manage that role skillfully.

For the preparation for this certification exam, start self-studying and consuming content that is available for free on different social media platforms to get clarity on the role and responsibility.

It is of utmost importance that you comprehend the emergency of the role and what power it holds to ensure you can effectively play it after getting certified as a professional.

Enroll In A Course

As we stated earlier, Salesforce Admin Certification is the stepping stone into the Salesforce universe for any aspirant or professional. Hence, make sure you make the most of it and score an excellent percentage to make your career graph skyrocket.

To excel in the Salesforce certification exam, all you will need is the right kind of guidance that only a good Salesforce Admin Certification Exam preparation training platform can give you. With the best and most seasoned professionals gathered under one roof to guide you through the process of preparing yourself for the exam, you can rest assured of the best result.

Hence, find yourself a budget-friendly training platform that promises to have your back 24×7 and provides assistance whenever you ask for it, has 1:1 mentorship to ensure your difficulties are addressed on a personal level and provides the most valuable study materials.

Make A Strategy

Just like the Salesforce exam format is made strategically to cover all the aspects of the Salesforce Admin role, you as an aspirant also have to make a strategy or chalk out a plan to study strategically to crack the Salesforce ADM-201 exam. This is an underrated exam preparation method but is very effective.

Make a to-do list for the exam preparation and divide it into 3 parts- the most critical, essential, and standard sections. The most crucial section includes the exam question category, which holds the highest percentage of questions in the exam. For example, “Sales and Marketing Applications” is the one that has 15% of the questions and therefore should be on your most important list.

Similarly, include the lesser percentage question category in the critical list and the least percentage question categories in the standard list. This way, you prepare the most important questions by ensuring you cover the most crucial part of the syllabus.

Practice To The Fullest

There can never be a more effective formula to prepare for an exam than practice. The more you practice what you study for your upcoming Salesforce Admin Certification, the sharper your skills on cracking the exam will become.

Self-practicing and regularly sharpening your knowledge with the help of effective practise will ensure you are well-prepared for your Salesforce admin certification not only for the theory exam but also to play the role effectively post you get certified.

Take the help of practice sets created by professional training platforms and those available online for free to practice for the certification exam. Begin using practice sets from the beginning of your preparation to make sure you are going according to the syllabus.

Get An Accountability Partner

We hope you remember group studies during school exams or college semesters that helped to stay on track with the exam preparation. An accountability partner works in the same way. An accountability partner is a person who is on the same ground as you and accompanies you throughout your preparation to help you prepare better.

When you study alone, you might face procrastination, lose interest in learning when faced with complex subjects, and chances are that you also go out of track with the recent exam updates. Having an accountability partner will ensure you have fun while preparing for the exam and prepare better for it.

You can find an accountability partner in your communities; it can be inside your friends’ circle or on social media platforms where groups are meant for aspirants.

Join Communities

One of the best parts of Salesforce is that it has its community known as Trailhead. All personnel associated or yet to be associated with the Salesforce ecosystem hang out in the trailhead community online and offline.

You can gain a lot of insights into the Salesforce ecosystem and knowledge about the Salesforce admin certification by joining the Trailhead community. There are exams listed inside this group, and if you qualify, you can earn badges which are beneficial post getting certified as it helps you stand out from the crowd.

Apart from the Trailhead community, also join LinkedIn and Facebook groups where professionals share valuable tips and tricks to get through the exams. These are the types of groups that always keep you updated about the platform.

Conclusion

Salesforce Admin Certification is one of the essential credentials you want to achieve if you wish to establish yourself as a valued professional in the field of cloud computing. It is the foundational stone to your IT career in cloud platforms; hence we hope you excel in this exam. That is all for today. We hope you liked this blog and would implement the ideas we gave on how to prepare for the Salesforce Admin Certification Exam. But remember, a systematic study plan and unrelenting effort will surely help you ace the exam on the first go.

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