Today’s guest post is delivered by Gilad David Maayan, a technology writer who has worked with over 150 technology companies including SAP, Samsung NEXT, NetApp and Imperva, producing technical and thought leadership content that elucidates technical solutions for developers and IT leadership. When developing an app, you need to know how data is stored, structured, […]
Tag: Knowledge
[Salesforce] The Sobject Crusade: Article Type__DataCategorySelection
Source: Article Type__DataCategorySelection The object is part of the Salesforce Knowledge feature. This feature allow CRM users to create articles pr search for articles to solve customer’s cases. To enable Knwoledge base for a given user follow the following setup steps: Enable a user to Knowledge by simply adding the Knowledge User to the specific […]
[Salesforce] The Sobject Crusade: Article Type__Feed
Source: Article Type__Feed The object is part of the Salesforce Knowledge feature. This feature allow CRM users to create articles or search for articles to solve customer’s cases. To enable Knwoledge base have a look at the Article Type__DataCategorySelection object description. To enable feed on an article, go to Setup > Customize > Chatter > […]