Tag: Articles

[Salesforce] The Sobject Crusade: Article Type__DataCategorySelection

Source: Article Type__DataCategorySelection The object is part of the Salesforce Knowledge feature. This feature allow CRM users to create articles pr search for articles to solve customer’s cases. To enable Knwoledge base for a given user follow the following setup steps: Enable a user to Knowledge by simply adding the Knowledge User to the specific […]

[Salesforce] The Sobject Crusade: Article Type__Feed

Source: Article Type__Feed The object is part of the Salesforce Knowledge feature. This feature allow CRM users to create articles or search for articles to solve customer’s cases. To enable Knwoledge base have a look at the Article Type__DataCategorySelection object description. To enable feed on an article, go to Setup > Customize > Chatter > […]