Monday, July 11, 2016

[Salesforce] The Sobject Crusade: Article Type__Feed

Source: Article Type__Feed

The object is part of the Salesforce Knowledge feature.

This feature allow CRM users to create articles or search for articles to solve customer's cases.

To enable Knwoledge base have a look at the Article Type__DataCategorySelection object description.

To enable feed on an article, go to Setup > Customize > Chatter > Feed Tracking and select your articole type (e.g. European Offer) and click the Enable Feed Tracking checkbox:


For more details about objects' Feed, go to AccountFeed object.

Here is what you see when enabling feed tracking on the custom article type:


Here is a simple query:

SELECT id, Type, Title, Body, Visibility, likecount, NetworkScope, (Select Id, FieldName, NewValue From FeedTrackedChanges) from European_Offer__Feed